Real Business Owners. Real Results.
Running a professional accommodation business can feel overwhelming at times - juggling short stays, thin margins, OTA reliance, and little time for yourself. But it doesn’t have to stay that way.
Here are real stories from Thrivers who turned things around. Each started where you might be now: passionate about their guests, but struggling behind the scenes. With coaching, accountability, and a proven framework, they've built businesses that bring in consistent direct bookings, longer stays, and profits that reflect their hard work.
Here’s what’s possible for you too.
🌟 Sold at a Premium: A B&B Success
⚠️ Before Thrive: Despite running a B&B with stunning rooms and 5-star reviews, Ros & Richard felt invisible in a crowded market. Trapped in the OTA cycle, they were discounting heavily, managing endless one-night stays, and losing a large share of their revenue to commissions. Even with long hours and a beautiful property, their hard work wasn't translating into real rewards.
🚀 After Thrive: Within months, everything shifted. With Stephanie showing the way, they repositioned their B&B to attract the right guests, moving from one-night bookings to longer, higher-value stays with guests who truly appreciated the experience. Direct bookings rose from 20% to 80%, giving them more control, stronger margins, and far less stress. With new systems in place, running the business became smoother and more enjoyable. And when the time came to sell, the solid foundation they'd built meant they secured a premium price - funding the retirement they had always dreamed of.
💬"Thrive transformed not just our business but our lives. We went from questioning our future to running a B&B we genuinely loved. Our marketing attracted the right guests, our bookings became consistent, and we finally had time for ourselves. When we sold, the strong business we'd built through Thrive meant we achieved a price beyond our expectations. We're now enjoying the retirement we always hoped for!"

Ros & Richard
B&B in the UK

Shelley
Vacation Rentals in the US
🌟 Breaking Free From OTA Dependence
⚠️ Before Thrive: On paper, Shelley's luxury vacation rental business looked like a success - peak season was always full. But behind the scenes, every reservation came through OTAs. Tens of thousands disappeared in commission fees each year, guest quality was unpredictable, and the winter months were painfully quiet. Despite running a large operation, Shelley felt stuck, frustrated and unsure how to take back control.
🚀 After Thrive: Following the Thrive approach, Shelley now attracts the right guests - people who stay longer, return often and truly value the experience she offers. Winter occupancy is stronger, revenue is more predictable, and running the business feels easier for her and her team. Beyond the strategy, she has gained clarity and accountability, helping her make confident decisions about the future. Today, OTAs no longer dictate the direction of her business - repeat and direct bookings do.
💬"I knew I needed to break free from OTA dependence, but didn't know how until I found Stephanie. Now, the future looks bright and I know we’ll eventually be completely off OTAs with 100% of bookings coming direct. I’ve already seen a big improvement in winter bookings, and the biggest change has been my mindset. The coaching gave me the clarity and accountability I needed, and I now view both our business and our guests in a completely new light.”
🌟 Burnout to Breakthrough
⚠️ Before Thrive: Lisa and Glen poured everything into their farmstead, but the numbers just didn’t add up. Annual revenue hovered at $25,000 - nowhere near enough for Glen to leave his physically demanding construction job, despite his declining health. Between long shifts on-site and endless hours running the business, they were exhausted, burnt out, and questioning whether their dream of a sustainable family business was even possible.
🚀After Thrive: Thanks to Stephanie's coaching and the Thrive framework, everything changed. Premium positioning and stronger systems mean longer stays, higher rates, and guests who truly value the experience they offer. Direct bookings have replaced OTA dependence, and within three years their revenue grew tenfold – hitting over $250,000 annually. More importantly, Glen was finally able to step away from construction, and focus on his health, while Lisa confidently runs the business. Together, they've built not just a profitable farmstead, but the lifestyle they once thought was out of reach.
💬“When we started with Stephanie, we were desperate for change but didn’t know where to begin. Her guidance transformed everything - not just our revenue but how we run our entire business. We went from barely surviving at $25,000 a year to consistently earning over $250,000 annually, working fewer hours with better guests. The investment in Thrive was the best decision we’ve ever made for our family’s future. Stephanie didn’t just help us grow our business - she helped us get our lives back.”

Lisa & Glen
Farmstead in the US

"We now have the clarity and tools to grow our business with confidence and ease."
Majella & Michael
Holiday Cottages in Ireland
🌟 Confidence, Control and 100% Direct Bookings
⚠️ Before Thrive: Margaret & Domenico had built a beautiful B&B in Italy, but without any marketing background, they felt stuck. Almost all of their bookings came through OTAs, leaving them little control over pricing, guest quality, or profitability. Their B&B was treated like just another listing, and the unique value they worked so hard to create was getting lost in the crowd. They felt invisible, frustrated, and unsure how to take back control.
🚀 After Thrive: Within Stephanie by their side, everything changed. Within weeks, direct bookings began rolling in. By six months, their bookings had doubled, and within a year they achieved what once felt impossible - 100% of reservations coming direct from ideal guests paying full rates. Their new website now converts visitors with ease, their social media actually drives bookings, and they have the confidence to set prices that reflect their true value. Best of all, they feel firmly in control of their business and their future - no longer dictated by OTAs.
💬"We joined as complete marketing novices, nervous about taking that first step. But Stephanie broke everything down into manageable actions, and we started seeing results within weeks. Our bookings doubled in less than a year, and now every single booking comes direct - no more OTA commissions! The mix of step-by-step guidance, coaching and community support gave us the clarity and confidence to transform our business. Thrive didn’t just help us grow - it completely changed how we see our future."

Margaret & Domenico
B&B in Italy

Steph & Mike
Inn in the US
🌟 From 80-Hour Weeks to Freedom & Balance
⚠️ Before Thrive: Steph and Mike’s dream of owning a charming inn had turned into an exhausting juggling act. Despite their beautiful property, they were barely breaking even. Mike worked full-time, while Steph split her time between three days as an engineer, running the B&B and caring for their young daughter. They were clocking 80-hour weeks, constantly stretched thin, and the lifestyle they had imagined felt completely out of reach.
🚀 After Thrive: Guided step by step through Thrive, they repositioned their inn to attract higher-value guests, doubled their direct bookings and built stronger, more reliable income. Just four months in, Steph was able to leave her engineering job, freeing up precious family time and the space to actually enjoy the business. With streamlined systems and a clear strategy in place, they now run their inn with confidence, higher profits, and the balance they once thought was impossible.
💬"When I joined Thrive, we were desperate for change but I didn’t know where to start. The transformation has been incredible - not just for our business but for our family life. Within four months, I left my engineering job, and we’re now living the lifestyle we dreamed of. No more juggling multiple jobs or missing family moments. Thrive gave us both the strategy and the confidence to build a business - and a life - we love."
🌟 From Commissions to Control: Moving Up With Confidence
⚠️ Before Thrive: Nicky & Rik's countryside B&B was busy, but the numbers told a different story. Month after month, 20% of their revenue vanished into OTA commission fees, leaving them drained and disheartened. They were working harder than ever but seeing less profit, competing with dozens of similar establishments, and feeling like they had little control over their guest experience. The sustainable, rewarding business they had envisioned seemed to be slipping further away.
🚀 After Thrive: Under Stephanie's mentorship, their direct bookings grew to 75%, saving them thousands each year in commission fees and restoring control over their business. Their new strategy attracted premium guests who stayed longer, spent more, and valued the experience they offered. Most importantly, the coaching gave them the confidence to think bigger. What began as a push to escape OTA dependence grew into a bold leap forward - purchasing a larger hospitality business and expanding their vision for the future.
💬“We were desperate to break free from OTA dependence, but the transformation went far beyond that. Stephanie’s guidance and the invaluable coaching calls gave us the strategy and confidence we needed. Our direct bookings soared, our profits grew dramatically (which thrilled our accountant!), and for the first time we felt in control of our future. The biggest surprise? We became so confident in our ability to succeed that we purchased an even bigger property. Thrive didn’t just improve our business - it gave us the courage to expand our hospitality dreams.”

Nicky & Rik
B&B in the UK

"We've achieved more bookings, more profit, and more time off - truly priceless."
Charles & Charlotte
Holiday Cottages and Country House in the UK
🌟 Scaling Back OTAs, Scaling Up Success
⚠️ Before Thrive: Siobhan’s B&B was busy but 95% of bookings came through OTAs, draining profits with hefty commission fees. The endless cycle of one-night stays created constant turnarounds, leaving her team exhausted and morale low. Despite all the hard work, profits were thin and Siobhan felt like the business was running her - not the other way around.
🚀 After Thrive: By following the Thrive Method step by step, average stays have grown from 1.2 to 5.7 nights, which has eased the team’s workload while boosting profits. Direct bookings now account for 85% of business, saving thousands each year in commission fees and restoring control. 2025 has been the most profitable year yet, with higher rates, longer stays, and a happier, more balanced team. And the icing on the cake? They’ve been named Irish B&B of the Year and Hospitality Team of the Year - proof that the new approach delivers profitability and an outstanding guest experience.
💬“When I think back to the constant one-night stays and OTA reliance, I can hardly believe the change. Everything runs so much smoother now - our team actually enjoys their work, and we’re attracting guests who stay longer, spend more, and truly value what we offer. Winning so many awards and accolades is incredible, but the real win is how much easier and more profitable our business has become. Thrive hasn't just helped us grow - it's helped build a business that works for everyone: our guests, our team, and our bottom line.”

Siobhan
B&B and Cotttage in Ireland

Sarah & John
Hotel and Cottage in the UK
🌟 Exceeded Expectations: 100% Direct, 0% OTAs
⚠️ Before Thrive: Despite running a beautiful hotel with excellent service, Sarah and John felt trapped. All of their bookings came through OTAs, draining profits with heavy commission fees. Even with glowing reviews, occupancy was inconsistent, and they felt pressured to lower rates just to compete. The harder they worked, the less sustainable the business seemed.
🚀 After Thrive: The transformation exceeded their boldest expectations. Within six months, direct bookings grew from 10% to 60%, and by year's end, they achieved what once felt impossible - 100% direct bookings. Their new premium positioning and marketing strategy gave them the confidence to raise rates while improving occupancy. Guests now stay longer, spend more and return often. Profitability has grown significantly, but just as importantly, the hotel finally feels enjoyable and easy to run.
"Having Stephanie by our side has been invaluable. We’ve improved so many aspects of the hotel - from pricing to guest experience - and the results speak for themselves. Now, every booking is direct, we’re confidently charging what we’re worth, and running the business finally feels sustainable. Thrive hasn't just make us more profitable, it gave us back control."
🌟 30 Years On - And Their Best Years Yet
⚠️ Before Thrive: Joy & Simon had been running their eco-lodges inside their conservation sanctuary for over 30 years, but the business had become increasingly draining. Most bookings were one-nighters through OTAs, profits were slipping, and the constant workload left them exhausted. After decades of effort, they even began to consider selling - unsure how much longer they could keep going.
🚀 After Thrive: With Stephanie's framework and coaching, Joy has simplified operations, improved their guest journey, and positioned their lodges as a truly unique experience - staying among Australian wildlife in a protected sanctuary. Direct bookings grew, repeat guests returned, and profitability increased without adding more work. Within the first year, their income rose by $90,000, and growth has continued year on year. After 3 decades in business, Joy & Simon say it’s the best it’s ever been - easier, more rewarding, and still making a difference for both guests and wildlife.
💬"We were ready to sell because running the business had become such a struggle. That all changed with Thrive. Within a year, we boosted our income by $90,000, and growth has continued since! Stephanie truly cares, and her program shows you how to stand out."

Joy & Simon
Eco-Lodges in Australia

"Thrive gave us a clear path to follow - it's been a complete game-changer."
Natalie & Rob
B&B in France
🌟 One-Night Hustle to Work-Life Balance
⚠️ Before Thrive: Sue and Lee’s hotel was busy, but not in a way that felt sustainable. Most guests stayed just one night, creating endless check-ins, constant turnarounds, and little opportunity to build meaningful guest relationships. Despite all the effort, revenue per booking was low, profits were thin, and the day-to-day operations felt draining rather than rewarding. They loved hosting, but the lifestyle they imagined when starting their business felt out of reach.
🚀 After Thrive: Through Stephanie's advice and encouragement, Sue repositioned their hotel to attract guests who stayed longer, spent more, and returned again and again. Their average booking value increased by 50%, direct bookings became the norm, and repeat guests formed the heart of their business. Beyond the numbers, they created an experience that guests raved about - sparking glowing reviews, recommendations and even national press coverage. Their hotel became balanced, profitable, and genuinely enjoyable to run, giving them both the income and lifestyle they once only hoped for.
💬 “We only wish we’d known about Stephanie when we first started - our early years would have been so much easier and far more rewarding. If you’re thinking about joining Thrive, don’t wait. It’s the best investment you can make for your business and your future.”

Sue & Lee
Hotel in the UK

Agostino
Hotel in Sicily
🌟 Burn-Out to Balance: Profits With Peace of Mind
⚠️ Before Thrive: Agostino had spent a year following the advice of an “expert,” constantly changing his rates to try to stay competitive. Almost all of his bookings came through OTAs, which meant heavy commission fees. On the surface, his hotel looked successful - it was almost always full. But profits were razor thin, stress was constant, and he had little time left for his wife and two young boys. He felt trapped in a cycle of chasing bookings without ever getting ahead.
🚀 After Thrive: Following Stephanie's proven framework, Agostino stopped competing on price and learnt how to attract the right guests directly - people who valued his experience and happily paid full rates. The shift was dramatic. His hotel has become far more profitable, the guests he welcomes are a better fit, and he has finally regained precious time to enjoy life outside of work. Today, his business isn't just financially stronger, it gives him the balance and freedom he once thought was impossible.
💬 “Stephanie gives you a clear plan and the confidence to follow it. My profits have grown, my business feels easier to run, and I finally have time back with my family. I doubted this could work - but it’s transformed everything for me.”
🌟 Short Stays to Successful Sale
⚠️ Before Thrive: Michelle’s B&B was caught in a relentless cycle of one-night stays. The constant churn of guests meant endless cleaning, late nights, and early mornings with no breathing room in between. Despite working around the clock, profits remained slim and the business felt more draining than rewarding. Retirement - the freedom she longed for - seemed further away with every passing season.
🚀 After Thrive: With Stephanie showing the way, Michelle reshaped how her B&B operated. She learnt how to attract longer-stay, higher-value guests who truly appreciated her hospitality, easing the exhausting turnarounds while increasing profitability. Streamlined systems made daily operations more manageable, and for the first time she felt in control rather than overwhelmed. The ultimate reward came when she chose to sell: her thriving, well-positioned business attracted multiple offers and sold at a premium price, allowing her to step confidently into retirement on her own terms.
💬 “Stephanie helped us make key changes that transformed everything. We worked smarter, not harder, and saw huge success. The biggest reward was achieving a premium price when we sold the business and moved into retirement. If you’re thinking of joining, just do it -you won’t regret it.”

Michelle & Robbie
B&B and cottage in the UK

"We fell back in love with our business - and our guests can feel the difference!"
Nancy & John
B&B in Canada
🌟 Longer Stays, Loyal Guests and Record-Breaking Success
⚠️ Before Thrive: On the surface, Nina & Campbell’s business looked like it was doing fine. But reality was that most bookings were short two-night stays through OTAs, often discounted to compete. Guest loyalty was low, repeat visitors were rare, and profitability wasn’t where it needed to be. The biggest cost wasn’t just financial - the constant churn left them exhausted, stretched thin, with little time left for their young family.
🚀 After Thrive: With Stephanie's support, they have repositioned their business as the clear standout in their market. Instead of chasing short stays, they now attract ideal guests who stay 7+ nights, pay full rates, and return again and again. OTA reliance has dropped dramatically, guest loyalty has grown, and their exceptional guest experience is earning glowing reviews and award recognition. 2025 has been their most profitable year yet - achieved with less stress, more balance, and more time together as a family.
💬 “Joining was the best decision we made! Thrive gives us motivation, direction, and a clear plan to follow. We’ve had our most profitable year ever, incredible guest feedback, and - best of all - more time together as a family.”

Nina & Campbell
Holiday Lodges in the UK

Nigel & Juliette
B&B in the UK
🌟 Retired Early with 100% Direct Bookings
⚠️ Before Thrive: Nigel & Juliette had a clear dream - to retire within three years. But bookings were inconsistent, and with only 30% coming direct, OTA commissions were swallowing profits. Guest stays were short, repeat visitors were rare, and the day-to-day running of the B&B felt relentless. Retirement seemed like a distant, almost impossible goal.
🚀 After Thrive: Thanks to the Thrive Method, they transformed the way they ran their business. Direct bookings grew from 30% to 100%, nearly half their reservations came from repeat guests, and longer stays reduced the daily grind of constant turnarounds. Most transformational of all, they gained the freedom to close for four months each winter - something they’d never thought possible. Their B&B became more profitable, more enjoyable, and when the time came, they sold it for a premium price. They achieved their retirement dream ahead of schedule.
💬 “Working with ‘Sensei Steph’ transformed our business and our lives. We set the goal of retiring in three years - and with her help, we did it! Thrive gave us the confidence, strategy and support to create a business that not only sold at a premium but gave us freedom and balance along the way.”
🌟 7 Night Stays and Award-Winning Results
⚠️ Before Thrive: Caroline and her partner had imagined a fulfilling lifestyle running their B&B, but the reality was exhausting. Almost every booking came through OTAs, and most were just one-night stays. The endless cycle of check-ins, turnarounds, and commission fees left them drained, frustrated, and unsure if the business would ever feel sustainable.
🚀 After Thrive: In less than six months, everything changed. By repositioning their B&B to attract the right guests, one-night stays have been replaced with longer 4-7 night bookings. The constant changeovers have eased, their workload lightened, and their guest experience flourished. Direct bookings grew, profitability strengthened, and with renewed energy, they even gained recognition through multiple industry awards. Their B&B now feels balanced, enjoyable and exactly what they had hoped for.
💬 “In less than six months, our stays increased to 4, 5 and even 7 nights - something we’d never experienced before! We finally have breathing space, feel proud of the business we’ve built, and we’re even scooping awards. Thrive gave us the tools and confidence to create the kind of B&B we always wanted.”

Caroline & Miles
B&B in the UK

"I've gone from sheer panic to complete control of my business."
Janine
Villa in Australia
🌟 Starting Strong With Clarity and Confidence
⚠️ Before Thrive: Nadine and her husband were brand-new to the accommodation world, with their opening day fast approaching. Instead of excitement, they felt overwhelmed and unprepared. With no roadmap to follow, they worried about making costly mistakes and even questioned whether investing in Thrive before opening would really pay off.
🚀 After Thrive: With Stephanie's direction and insight, they launched with clarity and confidence. They avoided the common pitfalls new owners face, positioned their business to attract the right guests, and secured direct bookings from day one. Glowing reviews soon followed, their business began profitably from the start, and they now feel equipped to grow sustainably with the right systems in place.
💬 “Joining Thrive was the best investment we’ve ever made. Even as a brand-new business, every one of our bookings has come direct, and the feedback from our guests has been phenomenal. Starting with Stephanie’s guidance gave us the confidence and direction we needed - we opened on the right foot and haven’t looked back.”

Nadine & Simon
Glamping in France

Fiona & Ian
Holiday Cabins in the UK
🌟 From One-Night Stays to Week-Long Freedom
⚠️ Before Thrive: Fiona loved running her holiday cabins but felt trapped. Almost every booking was a one-night stopover, which meant endless cleaning, constant check-ins, and no breathing room. On top of that, she was doing everything herself - from housekeeping to admin - tying her to the business 24/7. What was meant to be a dream lifestyle with her family felt draining. She even hesitated to join Thrive, worried she wouldn’t have the time to commit.
🚀 After Thrive: With Stephanie’s encouragement, Fiona made small but powerful changes that completely transformed her business. She brought in part-time cleaners, shifted her model to attract week-long stays, and streamlined operations with better systems. The impact was immediate: longer stays, happier guests, stronger profits - and most importantly, the freedom to finally enjoy her business and her life. Her only regret? Not joining sooner.
💬 “With Stephanie’s help, in less than four weeks we went from one-night stays to weekly bookings - something we never imagined possible. We’ve streamlined the business, put systems in place, and now work less while seeing amazing results. Our work-life balance is so much better, and we’re no longer tied to the place 24/7. My only regret is not starting Thrive earlier!”
🌟 From Overworked to Stress-Free
⚠️ Before Thrive: Barbara’s B&B looked successful from the outside, but behind the scenes she was constantly juggling short stays, slim margins, and endless daily tasks. Most of her energy went into working in the business rather than on it, and the stress of keeping everything afloat left her drained. Bookings were coming in, but profits weren’t where they needed to be, and she longed for a way to feel more in control.
🚀 After Thrive: Following the Thrive Method, Barbara attracted longer-staying, higher-value guests who returned again and again. This shift boosted profitability while easing the constant turnaround and daily strain. She built a business that was enjoyable to run, welcomed the kind of guests she truly loved hosting, and finally saw her goals become reality. Beyond the numbers, she gained the clarity and confidence to run her B&B on her own terms.
💬 “I achieved so much more profit, and so much less stress! Stephanie’s insights transformed my B&B by helping me focus on the right strategies. The coaching and community support were invaluable. I wouldn’t be where I am today without Thrive.”

Barbara
B&B in Canada
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